Request to Update Your Residential Address
Keep your account information accurate and up to date
If you have moved to a new residence and need to update your address in our system, follow the steps below and our support team will assist you.
Steps to Request an Address Change
From the Dashboard, click on Settings.
Select General Settings from the menu.
In the Information section, locate your current residential address and click Request a Change to proceed.
You will be redirected to our Support Page. Submit a new support ticket and make sure to select the following category:
Required Details for Your Ticket
To ensure a smooth update process, please include the following information in your support ticket:
Processing Time
Once your request is submitted, a member of our support team will contact you to assist further. Residential address updates may take up to 48 working hours to be completed.
Need further clarification or assistance?
Our customer service team is ready to help.